Google Chrome Support

The IT Service Desk now supports Google Chrome as a College-standard browser. Learn more what it means below.

Service Standards

Service Avalability

We respond to tickets within
24-48 Business Hours during our regular schedule. Online Services are available 24/7

Service Representative

You may contact the IT Service Desk to recieve this service. Contact details here.

Target Audience

This service is limited to Fanshawe Staff and Faculty.

Service Desk Hours

In-Person Support:
Mon-Fri: 8AM – 8PM

LiveHelp/Phone Support:
Mon: 8AM – 8PM
Tues: 8AM – 8PM
Wed: 8AM – 8PM
Thurs: 8AM – 8PM
Fri: 8AM – 8PM
Sat: 8AM – 12PM
Sun: CLOSED

Service Desk Contact

In person:
Room E2030, 1001 Fanshawe College Blvd, London, ON
On the phone:
519-452-6902
Live Help:
Fanshawe LiveHelp

Target Audience

This service is available to only staff and faculty.

Service Policies

The IT Service Desk regulates some, but not limited to the following functions:

Install extensions (other than those supported, list below)
Change their homepage (currently set to MyFanshawe)
Control some aspects such as proxy settings

Service Fees

This service carries no fees

Order Service

This service is standard on all college laptops and desktops.

Supported extensions/THEMES

The IT Service Desk enforces an extension whitelist – meaning that only extensions below can be added to Chrome. If you would like to add an extension to the whitelist, please contact us. Please note, applications that save user credentials (passwords – for example LastPass, will be denied without further review).

To request an extension for review, please contact us.

	Extension Name	Google Store Link
	uBlock Origin	Installed by default, install not required.
	Bongo Screenshare Extension	Here
	Dragon Web Extension	Here
	Cisco Webex Scheduler	Here
	Cisco Webex Extension	Here
	Cisco Webex Content Sharing	Here
	WebRTC Desktop Sharing	Here
	Google Docs Offline	Here
	Desktop Sharing	Here
	Save to Pocket	Here
	Zotero Connector	Here
	Selenium IDE	Here
	xLabs Head/Eye/Gaze Tracker	Here
	JSONView	Here
	Mendeley Importer	Here
	Privacy Badger	Here
	Fake video news debunker by InVID	Here
	(Theme) Google Chrome Slate Theme	Here
	(Theme) Google Chrome Dark Theme	Here
	CrowdTangle Link Checker	Here
	TrackDuck tool for visual feedback	Here