Please note that certain Fanshawe College Programs use software that does not support Windows 11, newer MacBook Models, Google Chromebooks, or computers with non-Intel or non-AMD CPUs.
Please check the CONNECT Program Resources page for further details
The IT Service Desk now supports Google Chrome as a College-standard browser. Learn more what it means below.
We respond to tickets within
24-48 Business Hours during our regular schedule. Online Services are available 24/7
You may contact the IT Service Desk to recieve this service. Contact details here.
This service is limited to Fanshawe Staff and Faculty.
In-Person Support:
Mon-Fri: 8AM – 8PM
Sat: CLOSED
Sun: CLOSED
LiveHelp/Phone Support:
Mon-Fri: 8AM – 8PM
Sat: 8AM – 12PM
Sun: CLOSED
In person: Room E2030, 1001 Fanshawe College Blvd, London, ON
On the phone: 519-452-6902
Live Help: Fanshawe LiveHelp
This service is available to only staff and faculty.
The IT Service Desk regulates some, but not limited to the following functions:
This service carries no fees
The IT Service Desk enforces an extension whitelist – meaning that only extensions below can be added to Chrome. If you would like to add an extension to the whitelist, please contact us. Please note, applications that save user credentials (passwords – for example LastPass, will be denied without further review).
To request an extension for review, please contact us.
Extension Name | Google Store Link | |
 | uBlock Origin | Installed by default, install not required. |
 | Bongo Screenshare Extension | |
 | Dragon Web Extension | |
 | Cisco Webex Scheduler | |
| Cisco Webex Extension | |
| Cisco Webex Content Sharing | |
 | WebRTC Desktop Sharing | |
 | Google Docs Offline | |
 | Desktop Sharing | |
 | Save to Pocket | |
 | Zotero Connector | |
 | Selenium IDE | |
 | xLabs Head/Eye/Gaze Tracker | |
 | JSONView | |
 | Mendeley Importer | |
 | Privacy Badger | |
 | Fake video news debunker by InVID | |
 | (Theme) Google Chrome Slate Theme | Here |
 | (Theme) Google Chrome Dark Theme | Here |
 | CrowdTangle Link Checker | Here |
 | TrackDuck tool for visual feedback | Here |