CONNECTED. YOUR EXPERIENCE STARTS NOW

What is CONNECTED

Connected is our enhanced IT Services for programs. It allows you to receive VIP computer support, loaner computers, should your computer be out of action* and more!

* Proof of laptop repair is required

What Programs are Elegible

Currently, CONNECTED is a service that is offered on a per-program basis. Your program must include a Technology Fee in the program tuition.

Currently, most programs in the School of Information Technology, Photography, and Manufacturing Sciences are included.  Please see below for the complete list.

Access the 2019 CONNECT Orientation

for CONNECTED IT Students

Enhanced Support

CONNECT programs benefit from a full-service IT Support package, including advanced hardware and software troubleshooting.

Full Computer Support

We are able to assist with all Windows and OSX inquiries, with the exception of homework. Support includes free OS and application installation and advanced troubleshooting.

Microsoft Imagine

CONNECT-enabled programs get access to Microsoft Imagine, a repository of all Microsoft software (and more)!

CONNECT-Enabled programs (Updated 01.2019)

Requirements

In order to take advantage of the CONNECTED program, you must be enrolled in one of the below programs. This list has been updated and is current as of Jan 2019.

Program Name

Prog. Code

Geographic Information Systems

GIS

Agri-Business

AGM1

Agri-Business

AGM2

Business Administration Accounting

BAA2

Business Accounting

BAC2

Business Administration – Human Resources

BAH1

Business Administration – Leadership and Management

BAL1

Business Administration Marketing

BAM2

Business Analysis

BAN1

Bachelor of Commerce – Accounting

BCA

Bachelor of Commerce – Leadership and Management

BCH

Bachelor of Commerce – Human Resources

BCM

Bachelor of Commerce – Digital Marketing

BDM

Human Resource Management

HMG1

International Business Mgmt

ITB1

Marketing Management

MKM1

Operations Management 

OPM

Professional Accounting Certificate

PAC1

Project Management

PRJ1

Supply Chain Management

SCM

Journalism – Broadcast

BRJ1 &BRJ2

Photography

PHT1

Photography – Advanced

PHA3

Community Integration through Cooperative Education

CIT2

Applied Mechanical Design

AMD1

Applied Mechanical Design

AMD2

Electrical Engineering Technology

ELY6

Electrical Engineering Technology

ELY7

Manufacturing Engineering Technician

MEN1

Manufacturing Engineering Technician

MEN4

Manufacturing Engineering Technology

MEY1

Manufacturing Engineering Technology

MEY4

Practical Elements of Mechanical Engineering

PEM1

Electronics and Embedded Systems 

ESD2

Computer Programmer Analyst

CPA2

Computer Systems Technology

CTY1

Computer Systems Technician

CTN2

Cyber Security

CYB1

Game Development – Advanced Programming

GDP1

Information Security Management

ISM1

Internet Applications and Web Development

IWD1

Network and Security Architecture

NSA

Software and Information Systems Testing

SST

 

CONNECTED FAQ

Please consult the following Questions and Answers for some frequuently requested information

I am not enrolled in one of the above programs, what support do I get?

The IT Service Desk will provide full support for Fanshawe services (such as Username and Password requests, email, etc), however will not be able to assist students with advanced troubleshooting of software and hardware. Should you require this service, it will be available for a fee.

Can I still get Microsoft Products for free?

All Fanshawe Students, regardless of program, are eligible for free Microsoft software, through the OnTheHub portal. For further details, please see here: Free Microsoft for Students and Staff