Connected is our enhanced IT Services for programs. It allows you to receive VIP computer support, loaner computers, should your computer be out of action* and more!
* Proof of laptop repair is required
Currently, CONNECTED is a service that is offered on a per-program basis. Your program must include a Technology Fee in the program tuition.
Currently, most programs in the School of Information Technology, Photography, and Manufacturing Sciences are included. Please see below for the complete list.
for CONNECTED IT Students
CONNECT programs benefit from a full-service IT Support package, including advanced hardware and software troubleshooting.
We are able to assist with all Windows and OSX inquiries, with the exception of homework. Support includes free OS and application installation and advanced troubleshooting.
CONNECT-enabled programs get access to Microsoft Imagine, a repository of all Microsoft software (and more)!
In order to take advantage of the CONNECTED program, you must be enrolled in one of the below programs. This list has been updated and is current as of September 2018.
| Program Name | Department | Program Code |
| Geographic Information Systems | ARD | GIS |
| Marketing Management | BUS | MKM1 |
| International Business Mgmt | BUS | ITB1 |
| Business Accounting | BUS | BAC2 |
| Business Administration Accounting | BUS | BAA2 |
| Business Administration – Leadership and Management | BUS | BAL1 |
| Business Administration – Human Resources | BUS | BAH1 |
| Human Resource Management | BUS | HMG1 |
| Business Administration Marketing | BUS | BAM2 |
| Project Management | BUS | PRJ1 |
| Supply Chain Management | BUS | SCM |
| Operations Management | BUS | OPM |
| Bachelor of Commerce – Digital Marketing | BUS | BDM |
| Bachelor of Commerce – Accounting | BUS | BCA |
| Bachelor of Commerce – Human Resources | BUS | BCM |
| Bachelor of Commerce – Leadership and Management | BUS | BCH |
| Journalism – Broadcast | COM | BRJ1 &BRJ2 |
| Photography | COM | PHT1 |
| Community Integration through Cooperative Education | HUM | CIT2 |
| Applied Mechanical Design | MAN | AMD1 |
| Computer Programmer Analyst | ITY | CPA2 |
| Computer Systems Technology | ITY | CTY1 |
| Computer Systems Technician | ITY | CTN2 |
| Game Development – Advanced Programming | ITY | GDP1 |
| Information Security Management | ITY | ISM1 |
| Internet Applications and Web Development | ITY | IWD1 |
| Network and Security Architecture | ITY | NSA |
| Software and Information Systems Testing | ITY | SST |
Please consult the following Questions and Answers for some frequuently requested information
The IT Service Desk will provide full support for Fanshawe services (such as Username and Password requests, email, etc), however will not be able to assist students with advanced troubleshooting of software and hardware. Should you require this service, it will be available for a fee.
All Fanshawe Students, regardless of program, are eligible for free Microsoft software, through the OnTheHub portal. For further details, please see here: Free Microsoft for Students and Staff