Connected is our enhanced IT Services for programs. It allows you to receive VIP computer support, loaner computers, should your computer be out of action* and more!

* Proof of laptop repair is required

What Programs are Elegible

Currently, CONNECTED is a service that is offered on a per-program basis. Your program must include a Technology Fee in the program tuition.

Currently, most programs in the School of Information Technology, Photography, and Manufacturing Sciences are included.  Please see below for the complete list.

Register for Azure Dev Tools for Teaching!

Access the 2020 FALL CONNECT Orientation

for CONNECTED IT Students

Enhanced Support

CONNECT programs benefit from a full-service IT Support package, including advanced hardware and software troubleshooting.

Full Computer Support

We are able to assist with all Windows and OSX inquiries, with the exception of homework. Support includes free OS and application installation and advanced troubleshooting.

Azure Dev Tools

IT, Manufacturing and STEM (Science, Technology, Engineering and Mathematics) Students can get access to Microsoft Azure Dev tools for Education. Please visit the link above to learn how to register and access over 100 pieces of software.

CONNECT-Enabled programs (Updated 09.2020)


In order to take advantage of the CONNECTED program, you must be enrolled in one of the below programs. This list has been updated and is current as of September 2020.

Program NameDeptProg Code
Geographic Information SystemsARDGIS
Commercial Flight and Aviation LeadershipAVICFA1
Business Administration AccountingBUSBAA2
Business AccountingBUSBAC2
Business Administration – Human ResourcesBUSBAH1
Business Administration – Leadership and ManagementBUSBAL1
Business Administration MarketingBUSBAM2
Business AnalysisBUSBAN1
Bachelor of Commerce – AccountingBUSBCA
Bachelor of Commerce – Leadership and ManagementBUSBCH
Bachelor of Commerce – Human ResourcesBUSBCM
Bachelor of Commerce – Digital MarketingBUSBDM
Human Resource ManagementBUSHMG1
International Business ManagementBUSITB1
Marketing ManagementBUSMKM1
Operations Management BUSOPM
Professional Accounting CertificateBUSPAC1
Project ManagementBUSPRJ1
Supply Chain ManagementBUSSCM
Sport and Event Marketing BUSSMM1
Journalism – BroadcastCOMBRJ1 &BRJ2
Photography – AdvancedCOMPHA3
Community Integration through Cooperative EducationHUMCIT2
Computer Programmer AnalystITYCPA2
Computer Systems TechnologyITYCTY1
Computer Systems TechnicianITYCTN2
Cyber SecurityITYCYB1
Game Development – Advanced ProgrammingITYGDP1
Information Security ManagementITYISM1
Information Technology InfrastructureITYITI1
Internet Applications and Web DevelopmentITYIWD1
Network and Security ArchitectureITYNSA
Software and Information Systems TestingITYSST
Technical Systems AnalysisITYTSS2
Business and Information Systems ArchitectureLSCBIA1
Business ManagementLSCBMT1
Applied Mechanical DesignMANAMD1
Applied Mechanical DesignMANAMD2
Electrical Engineering TechnologyMANELY6
Electrical Engineering TechnologyMANELY7
Manufacturing Engineering TechnicianMANMEN1
Manufacturing Engineering TechnicianMANMEN4
Manufacturing Engineering TechnologyMANMEY1
Manufacturing Engineering TechnologyMANMEY4
Practical Elements of Mechanical EngineeringMANPEM1
Electronics and Embedded Systems MANESD2



Please consult the following Questions and Answers for some frequuently requested information

I am not enrolled in one of the above programs, what support do I get?

The IT Service Desk will provide full support for Fanshawe services (such as Username and Password requests, email, etc), however will not be able to assist students with advanced troubleshooting of software and hardware. Should you require this service, it will be available for a fee.

Can I still get Microsoft Products for free?

All Fanshawe Students, regardless of program, are eligible for free Microsoft software, through the OnTheHub portal. For further details, please see here: Free Microsoft for Students and Staff