Please note that certain Fanshawe College Programs use software that does not support Windows 11, newer MacBook Models, Google Chromebooks, or computers with non-Intel or non-AMD CPUs. Please check the CONNECT Program Resources page for further details
Can't Reset your Password?Please note that you MUST contact us via chat, phone, or in-person for Account assistance. The IT Service Desk is unable to provide account assistance over email for security reasons.
Please use the new Fanshawe Password Resetportal to change your password, update your security questions, or to unlock your account!
About Changing Your Password
Both Staff and Students can use the Fanshawe Password Reset System. Staff may need additional tools such as the college VPN
Step One: Reset/Change Your Password
Follow the instructions below to reset or change your password