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Fanshawe College recognizes the value of digital literacy skills in higher education. By partnering with Adobe, we are excited to prepare students for success in the classroom and in the modern economy.
Go ahead, go out there and explore, build impressive digital landscapes, and make your work stand out amongst the crowd!
Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. Now you can take your ideas to new places with Photoshop on the iPad, draw and paint with Fresco, and design for 3D and AR. Join our global creative community — and make something better together.
Through your Fanshawe Creative Cloud membership, you are entitled to a number of Creative Cloud applications for Desktop/Laptop computers (Windows and Apple), as well as select Smartphone and Tablets.
Adobe Creative Cloud is currently available to all currently active Students and Staff (excluding those not in active enrollment)
Depending on the software, different system requirements apply. Please visit the Adobe Specifications page in the link in the button below.
The IT Service Desk provides installation and access support for Adobe, for all other technical support, you must contact Adobe.
Getting started with Adobe CC is easy and can be done in a few simple steps. We’ve put together a short video tutorial that will guide you. Should you wish, you may also view the written instructions below.
Visit https://creativecloud.adobe.com and use your Fanshawe credentials to sign in (link in the top right of the page). For students, this is username@fanshaweonline.ca, and staff should use username@fanshawec.ca
If prompted, select Company or School Account.
You should be redirected to the Fanshawe Login Page (the same one you see when logging into FanshaweOnline)
Download and Install the Creative Cloud Application
Below you’ll find answers to some common questions. If you’re still having difficulties finding what you’re looking for, please reach out to us and one of our knowledgeable staff will be happy to assist.
Adobe IDs are tied to your Fanshawe College Usernames and Passwords. The Username/Password combination you use to log into sites such as FanshaweOnline and WebAdvisor are the same credentials you will use to sign into your Work/School Adobe Account.
Adobe Creative Cloud is only available to students and staff that are currently active in a Fanshawe offering (course, program, or employment). Due to licensing limitations, students will not have access to Adobe products for the duration of their breaks (i.e. co-op, or summer vacation).
Staff who are also not on an active employment contract will also not be able to use Adobe Creative Cloud until their contract is renewed.
If you see the option to select one of two accounts tied to your Fanshawe College email, this means that another Adobe account with that email exists. Unfortunately Fanshawe College cannot change or assist with personal accounts, as these accounts are set up using Adobe’s systems. The IT Service Desk recommends that all Fanshawe College staff/students use the Company/School accounts, which entitle you to accessing all Adobe products and Services included in the Creative Cloud plan.
If you cannot log into your Adobe Account, this indicates an issue with either your account or access. Please verify that your password is correct, and if the issue persists, contact the Fanshawe College IT Service desk.
Yes, the IT Service Desk can assist with installation issues of Adobe Creative Cloud products. Please contact the Fanshawe College IT Service desk.
Unfortunately the IT Service Desk is not able to assist with product usage. Should you have a question about functionality of a product, such as how to perform certain tasks/actions in an Adobe application, please consult online resources such as the Adobe HelpX page located at https://helpx.adobe.com/
Adobe has provided a way to take all your work with you by migrating your content from your school account to a new personal account. Please be advised that this process should only be used once you graduate as you will not be able to reverse this migration once it is initiated.
