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Do not contact us for account information. Please do contact us to request password resets or account information changes. Due to our privacy policy, we will only communicate with you in person or over telephone. Please see our policy document here: Privacy Policy If you are looking for a Password Reset - please visit our new password reset portal at https://password.fanshawec.ca

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1001 Fanshawe College Boulevard London, ON N5Y 5R6

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519-452-6902

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How to Submit a Request Please use this form to submit a request. All fields are required. After your request has been received, you will receive an email with a ticket. This ticket is how we will communicate with you.

Do not use this form to request account, username or passwords If you require support with your WebAdvisor, FanshaweC, FanshaweOnline account, or any requests pertaining to username or passwords (including being unable to reset them/log in, or access) - DO NOT USE THIS FORM. Please contact us using LiveHelp (https://livehelp.fanshawec.ca), in-person (room E2030 - 1001 Fanshawe College Blvd, London) or by phone (above). Account requests made using this form will not be answered.

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[CLICK THIS ] I understand that this form is not for username or password requests. Requests regarding Usernames or Passwords made using this form will not be answered. For any requests regarding usernames or passwords, please visit https://password.fanshawec.ca/ or https://livehelp.fanshawec.ca or click the "Chat with us Live" button at the top of this page.

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Stop the Spread: Please note that the preferred way of contacting IT Services is via LiveHelp Chat and Remote Support.

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