Connect with us: Please note that the preferred way of contacting IT Services is via LiveHelp Chat and Remote Support.

Windows 11 / New MacBook Models / Chromebooks

Please note that certain Fanshawe College Programs use software that does not support Windows 11, newer MacBook Models, Google Chromebooks, or computers with non-Intel or non-AMD CPUs.
Please check the CONNECT Program Resources page for further details

GlobalProtect VPN
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Installation instructions

Installing the PaloAlto GlobalSecure VPN Client is easy. Please see the instructions below. You may also download a PDF copy of the instructions by clicking the button below.

Download the PDF Guide Visit the Installation Portal


Instructions at a Glance

Please see the guide below for installation instructions, or if you wish to download the PDF copy, click the button above, or here.