Stop the Spread: Please note that the preferred way of contacting IT Services is via LiveHelp Chat and Remote Support.

Windows 11 / New MacBook Models / Chromebooks

Please note that certain Fanshawe College Programs do not support Windows 11, newer MacBook Models, or Google Chromebooks. Please check the Laptops page for further details

Mobile Devices and Telephony

The IT Service Desk provides limited services to faculty and staff for phones purchased through the college.

Service Standards

Service Avalability

We resopond within
24-48 Businesss Hours during our regular schedule.

In-Person Support:
Mon-Fri:
8AM – 4PM

LiveHelp/Phone Support:
Mon
: 8AM – 8PM
Tues: 8AM – 8PM
Wed: 8AM – 8PM
Thurs: 8AM – 8PM
Fri: 8AM – 4PM
Sat: 8AM – 12PM
Sun: CLOSED

Service Representative

You may contact the IT Service Desk to recieve this service. Contact details here.

In person:
Room E2030, 1001 Fanshawe College Blvd, London, ON
On the phone:
519-452-6902
Live Help:
Fanshawe LiveHelp

Target Audience

This service is available to all students, applicants, staff and faculty.

Service Fees

This service carries some fees which will be charged back to your department. Please contact us to find out what is offered.