Stop the Spread: Please note that the preferred way of contacting IT Services is via LiveHelp Chat and Remote Support.

Windows 11 / New MacBook Models / Chromebooks

Please note that certain Fanshawe College Programs do not support Windows 11, newer MacBook Models, Google Chromebooks, or computers with non-Intel or non-AMD CPUs. Please check the Laptops page for further details

Scanning and Imaging

Fanshawe Maintains a network of Printers and Scanners for your convenience. We provide full support for these devices.

Service Standards

Service Avalability

We resopond within
24-48 Businesss Hours during our regular schedule.

In-Person Support:
8AM – 8PM

LiveHelp/Phone Support:
: 8AM – 8PM
Tues: 8AM – 8PM
Wed: 8AM – 8PM
Thurs: 8AM – 8PM
Fri: 8AM – 8PM
Sat: 8AM – 12PM

Service Representative

You may contact the IT Service Desk to recieve this service. Use the Contacts below, or Report a Problem

In person:
Room E2030, 1001 Fanshawe College Blvd, London, ON
On the phone:
Live Help:
Fanshawe LiveHelp

Target Audience

This service is available to all students, staff and faculty.

What's Covered

We provide full support for Printers and Scanners, including installation, usage, maintenance and repair.

This includes college-owned equipment only. Personal imaging devices are not covered.

Order Service

Please contact us (Contact details in the Contacts Section above)

Report a Problem