Please note that due to COVID-19, The IT Service Desk will be unable to provide in-person support to students as Fanshawe College will be closed until further notice. For updates on COVID-19, Please see the webpage at https://www.fanshawec.ca/covid-19
Fanshawe offers a whole-campus Wi-Fi solution that covers both inside and outside! Stay connected wherever you are, wherever you need.Learn how to connect
If you have a hardware or software issue, we have you covered. our team of dedicated hardware technologists are authorized to service all in-and-out of warranty Apple, Dell, and Lenovo laptops and desktops.Find out more
If you are unsure, please consult the Knowledge Base and guides for in-depth information on tasks such as software installation and Wi-Fi.View the Guide
Yes, however we can only do so in person, or using the self-service password portal. Access the Self-Service Password Reset to get started.
If you require any account information or changes, we require that you have your student card. If you do not have your student ID card, you will have to present us with a piece of government issued photographic identification, such as a drivers license, or, for passport.
The IT Service Desk does not generally loan hardware. In the event that your program requires you to pay a CONNECT fee, the IT Service Desk may loan you a laptop in the event of a hardware failure. Proof of repair will be required.
No, Fanshawe offers CollegeGuest for visitors on official college business.
Unfortunately we are not accepting applications at this time. You may consult the Fanshawe College Jobsite for job postings.