Please note that certain Fanshawe College Programs use software that does not support Windows 11, newer MacBook Models, Google Chromebooks, or computers with non-Intel or non-AMD CPUs.
Please check the CONNECT Program Resources page for further details
Take advantage of the agile, robust and top-tier service that the IT service Desk has to offer. We offer the highest level of IT Support and Innovation to our students and staff
We are committed to providing you with the best support and service, within a reasonable timeframe.
Our staff are here to help! If you have a technical or IT question, our staff have an asnwer.
We adhere to a strict code of values, beliefs and are committed to provide professional support.
Services for Account Credetnials, and Access to Network Resources
Services for access to the Student, Staff and Guest Wi-Fi as well as wired networking
General Technical Support Services for Fanshawe and Non-Fanshawe systems
Our dedicated hardware team offers warranty–authorized services for Dell, Apple, Lenovo, Toshiba and Fujitsu devices.
Our high tech classroom service offers an enhanced teaching experience through the use of technology.
We offer support and troubleshooting for printers and other imaging devices. Please check here for service details.
We offer Full Support for Fanshawe’s Accessibility Enabled classrooms.
We provide limited technical advice. Please consult our guides section for further details and clarification.
The Fanshawe CONNECTED service is for students enrolled in CONNECT-enabled programs or those looking for laptop specifications
If you are a staff or faculty member, please check here for the services and interaction standards you can expect.
If you have a smartphone, tablet or laptop, see how you can integrate with our services.
If you are hosting an event and require on-site IT Support, please check here for associated costs and details.
Chrome has become a college-standard browser. Click here to learn more and see what extensions and plugins are supported.
Please use this form to inquire about a service. Do not submit requests via this form.